30th APRIL 2021



1.     PURPOSE:


1.1.   The purpose of this bulletin is to provide an update regarding the use of the Letter of Undertaking (LoU) for travellers including International Students at international entry points in Malaysia.


1.2.   The National Disaster Management Agency (NADMA) through a circular dated 21st April 2021 (Ref: JPM.APBN.600/2/6/4 Jld.6 (46)) has decided to remove the LOU requirement effective from 1st May 2021.




2.1.   The Malaysian Government had previously announced on 25th May 2020 that all international travellers must sign and submit the LOU and Indemnity to Malaysian Missions located in their country. The LOU requirement was issued by the Malaysian Government to ensure travellers pay the quarantine charges as there was no provision (circular on payment) and to protect the interests of the Malaysian Government from any liability lawsuits.


2.2.   NADMA has reviewed the purpose of the LOU in a meeting held on 14th April 2021 and collectively agreed with the proposed exclusion of the LOU for all travellers. This decision was made since all travellers are subjected to “Peraturan- Peraturan Pencegahan dan Pengawalan Penyakit Berjangkit (Layanan Perubatan dan Penyaraan Orang yang Dipindahkan ke Stesen Kuarantin) (No. 2) (Pindaan) 2020 (PU.A 233)”. This regulation has been effective since 24th July 2020 based on Paragraph 31 (2) (q), Disease Prevention and Control Act 1988 (Act 342). In this regulation, the Government has the authority to direct the Person Under Surveillance (PUS) to quarantine and pay the costs associated with the quarantine and maintenance at the Quarantine Station. Legal action can be taken against the PUS who refuses to pay the quarantine costs.


2.3.   NADMA is also of the view that the abolition of the Letter of Undertaking (LOU) will save time, cost and energy as well as reduce congestion of travellers arriving at KLIA.


2.4.   Beginning 1st May 2021, International Students travelling to Malaysia will not be required to submit the LOU to the nearest Malaysian Mission located to them. International Students are also not required to apply for the Entry Permit upon receiving Travel Authorisation from EMGS.


2.5.   Kindly note that International Students originating from countries that require a Single-Entry Visa are still required to do so before making their journey to Malaysia.

Education Malaysia Global Services

30th April 2021

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Sarah Azreen Abdul Samat

Sarah has over 22 years of experience in corporate finance transactions involving equity issuance, mergers and acquisitions, fundraising, corporate restructuring, and corporate valuation, amongst others. She began her career in investment banking with Malaysian International Merchant Bankers Berhad in 2001 after obtaining her professional qualifications from PricewaterhouseCoopers.

Later in her career, she joined other investment banking institutions in Malaysia such as AmInvestment Bank Berhad, Maybank Investment Bank Berhad and RHB Investment Bank Berhad.

Presently, Sarah sits as Non-Independent Non-Executive Director of Reneuco Berhad and Independent Director of Pharmaniaga Berhad. She is currently the Executive Director of 3p Capital Advisers Sdn. Bhd., a company licensed with the Securities Commission Malaysia to provide advisory services to the capital market players.

Tuan Haji Ismail Bin Mohamed

Tuan Haji Ismail Mohamed sits on the Board of Director for Education Malaysia Global Services (EMGS). He obtains his Bachelor Degree in Business Administration from Universiti Kebangsaan Malaysia (UKM).

Prior to sitting on the EMGS Board, he was also appointed to be the Board of Director to KEJORA from 2013 to 2018, and several companies such as Permodalan Darul Takzim Sdn Bhd, Perbadanan Usahawan Johor Sdn Bhd, PIJ Holding and Ranhil SAJ Sdn Bhd. Tuan Haji Ismail Mohamed also co-founded Pertama.

He started his career by setting up a company and being the founder of JYBB Enterprise. His career came to prominence when he became the co-founder and the Chief Executive Officer of Pertama Polyerethane Technology (M) Sdn Bhd and subsequently became the Special Officer to the Minister of Education in 2013.

Ismail Mohamed is acknowledged for his expertise in Agriculture and Agro-based industry, landing him being appointed as the Chairman of the Agriculture and Agro-based Industry Committee of the Johor State, the Chairman of Agro KEJORA and the Chairman of the Johor State Agriculture, Agro-based industry, Entrepreneurial Development and Cooperatives Committee.