9th MARCH 2023




1.1 The purpose of this bulletin is to provide an update on the system enhancement of the Student Pass Renewal Application Form (IM55) in the STAR System.


1.2  This enhancement is applicable to international students that have obtained a new travel document number upon changing or renewing their passports.





2.1 Effective from 13th March 2023, Education Institutions will be required to update the student’s previous travel document during the creation of the Renewal Application in the STAR System if there are no records found under the new Travel Document number that is used.


2.2  The STAR System will prompt the user to fill in the student’s previous travel document number and nationality in order to trigger an auto-search of the student’s information in the STAR System.



2.3  The system will then display the student’s information such as Full Name, Gender, and Date of Birth if a matching student record is found. The user is required to verify the student’s information and if the information is correct the user may proceed by clicking on the “Update Passport Number” button


2.4  If the student’s information displayed is not matching or the record is not found as per the screen shot below, kindly ensure that the information keyed in for the previous travel document number and nationality is correct as per the information used for the previous application applied in the STAR System.



Education Malaysia Global Services

9th March 2023

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Sarah Azreen Abdul Samat

Sarah has over 22 years of experience in corporate finance transactions involving equity issuance, mergers and acquisitions, fundraising, corporate restructuring, and corporate valuation, amongst others. She began her career in investment banking with Malaysian International Merchant Bankers Berhad in 2001 after obtaining her professional qualifications from PricewaterhouseCoopers.

Later in her career, she joined other investment banking institutions in Malaysia such as AmInvestment Bank Berhad, Maybank Investment Bank Berhad and RHB Investment Bank Berhad.

Presently, Sarah sits as Non-Independent Non-Executive Director of Reneuco Berhad and Independent Director of Pharmaniaga Berhad. She is currently the Executive Director of 3p Capital Advisers Sdn. Bhd., a company licensed with the Securities Commission Malaysia to provide advisory services to the capital market players.

Tuan Haji Ismail Bin Mohamed

Tuan Haji Ismail Mohamed sits on the Board of Director for Education Malaysia Global Services (EMGS). He obtains his Bachelor Degree in Business Administration from Universiti Kebangsaan Malaysia (UKM).

Prior to sitting on the EMGS Board, he was also appointed to be the Board of Director to KEJORA from 2013 to 2018, and several companies such as Permodalan Darul Takzim Sdn Bhd, Perbadanan Usahawan Johor Sdn Bhd, PIJ Holding and Ranhil SAJ Sdn Bhd. Tuan Haji Ismail Mohamed also co-founded Pertama.

He started his career by setting up a company and being the founder of JYBB Enterprise. His career came to prominence when he became the co-founder and the Chief Executive Officer of Pertama Polyerethane Technology (M) Sdn Bhd and subsequently became the Special Officer to the Minister of Education in 2013.

Ismail Mohamed is acknowledged for his expertise in Agriculture and Agro-based industry, landing him being appointed as the Chairman of the Agriculture and Agro-based Industry Committee of the Johor State, the Chairman of Agro KEJORA and the Chairman of the Johor State Agriculture, Agro-based industry, Entrepreneurial Development and Cooperatives Committee.