COVID-19 Guidelines and Advice for International Students

COVID-19 Guidelines and Advice for International Students


Phase 1: Movement Control Order (MCO)

18th March – 31st March 2020

Phase 2: Movement Control Order (MCO)

1st April – 14th April 2020

Phase 3: Movement Control Order (MCO)

15th April – 28th April 2020

Phase 4: Movement Control Order (MCO)

29th April – 12th May 2020

Phase 5: Movement Control Order (MCO)

13th May– 9th June 2020

Phase 6: Recovery Movement Control Order (RMCO)
10th June – 31st August 2020

Important things to know:

  • Everyone is required to stay at home as advised by the Prime Minister of Malaysia due to the implementation of Movement Control Order.
  • Other campus services like medical facilities and essential support services will remain open.
  • Only essential services will remain open like supermarkets, hospitals and pharmacies. Other businesses will be closed.
  • Everyone is advised to make purchases through online platforms.
  • Travel within Malaysia will be limited and public transport will be restricted. People who return from overseas need to go through a quarantine period as directed by the Ministry of Health.
  • International students who wish to leave for home, kindly apply at your respective Embassy Offices. For any inquiries regarding your passport, you may reach EMGS Hotline at 03-27825888.

Seeking Assistance? You may reach any COVID-19 hotlines as below:

  • EMGS COVID-19 Hotline 03-27825888
  • Ministry of Higher Education COVID-19 Operational Room
    • 03-88706777
    • 03-88706949
    • 03-88706628
    • 03-88706623
  • Ministry of Health – Crisis Preparedness and Response Centre (CPRC) Hotline
    • 03-8881 0200
    • 03-8881 0600
    • 03-8881 0700

Will my place of study close?

  • During the Movement Control Order, all educational institutions will be closed.
  • Your higher education institute will give further update on the situation about the operation of the institutions.

Can I stay enrolled?

  • It is really important to not make any quick decisions to withdraw from your study.
  • At this stage, please stay enrolled and stay in touch with your higher education institute for any inquiries and keep updated with the latest updates.

Travel and Visa Advice

We understand these are really important things you will be thinking about.

  • If you would like to return home, kindly contact and apply at your respective Embassy Offices.
  • For any inquiries regarding your passport, you may reach EMGS Hotline at 03-27825888.
  • For students who are unable to leave and are no longer enrolled, please contact the Immigration Department of Malaysia.

Student Eligibility for Health Care

  • If you think you are exposed and developed the symptoms of COVID-19, you may call the Ministry of Health – Crisis Preparedness and Response Centre (CPRC). Further information is available on the Malaysia’s Ministry of Health website at

Your Health and Wellbeing is a Priority

  • Please stay at home all the time. If you wish to go out for groceries or buying essentials, maintain a one-meter distance from people and always wash your hands thoroughly.
  • Your higher educational institutes will ensure that you are well informed, safe and properly cared for during this time. This means you should have access to up-to-date information about COVID-19, know who to contact if you need support for health, wellbeing or accommodation issues, and know how to access health and counselling services.
  • People who develop symptoms of fever, cough or shortness of breath should seek medical advice; Ministry of Health – Crisis Preparedness and Response Centre (CPRC) Hotline:
    • 03-8881 0200
    • 03-8881 0600
    • 03-8881 0700


For Public Universities (PU) and Private Institute of Higher Education Institutions (PHEI) in Malaysia

1. Question: What is the management plan for students who unable to return home?

Answer: For Public Universities (PU) and Private Institute of Higher Educational Institutions (PHEI) students who are still on campus (residential college, rented house or other private residences) should STAY at the premises.

International students are allowed to return to their respective countries but are NOT allowed to return to Malaysia during the duration of the Movement Control Order in force, or at any time specified by the authorities. International students who do not return home need to stay in campus residences (residential colleges, rentals or other personal residences).

Students should report to the management of the PU and the PHEI and are subjected to the mandate. PU and PHEI need to take responsibility for the basic needs, safety and welfare of their students throughout their campus life.

2. Question: Is the on-campus services still operate?

Answer: All operations in PU and PHEI are fully closed except essential services such as water, electricity, energy, telecommunications, postal, transportation, broadcasting, finance, banking, health, pharmacy, security, cleaning, research infrastructure, retail and food supply.

Food preparation services in PU and PHEI can operate only through the implementation of food delivery or packaged food purchases.

3.  Question: How can we get the latest information on Movement Control Order (MCO)?

Answer: The PU and the PHEI are advised to be aware of the directives issued by the authorities from time to time. PU and PHEI can find the latest information by browsing the Official MKN telegram channel


Please Visit Clarification for International Students and Institutions on application processing during and post the Movement Control Order period page for more information.

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Sarah Azreen Abdul Samat

Sarah has over 22 years of experience in corporate finance transactions involving equity issuance, mergers and acquisitions, fundraising, corporate restructuring, and corporate valuation, amongst others. She began her career in investment banking with Malaysian International Merchant Bankers Berhad in 2001 after obtaining her professional qualifications from PricewaterhouseCoopers.

Later in her career, she joined other investment banking institutions in Malaysia such as AmInvestment Bank Berhad, Maybank Investment Bank Berhad and RHB Investment Bank Berhad.

Presently, Sarah sits as Non-Independent Non-Executive Director of Reneuco Berhad and Independent Director of Pharmaniaga Berhad. She is currently the Executive Director of 3p Capital Advisers Sdn. Bhd., a company licensed with the Securities Commission Malaysia to provide advisory services to the capital market players.

Tuan Haji Ismail Bin Mohamed

Tuan Haji Ismail Mohamed sits on the Board of Director for Education Malaysia Global Services (EMGS). He obtains his Bachelor Degree in Business Administration from Universiti Kebangsaan Malaysia (UKM).

Prior to sitting on the EMGS Board, he was also appointed to be the Board of Director to KEJORA from 2013 to 2018, and several companies such as Permodalan Darul Takzim Sdn Bhd, Perbadanan Usahawan Johor Sdn Bhd, PIJ Holding and Ranhil SAJ Sdn Bhd. Tuan Haji Ismail Mohamed also co-founded Pertama.

He started his career by setting up a company and being the founder of JYBB Enterprise. His career came to prominence when he became the co-founder and the Chief Executive Officer of Pertama Polyerethane Technology (M) Sdn Bhd and subsequently became the Special Officer to the Minister of Education in 2013.

Ismail Mohamed is acknowledged for his expertise in Agriculture and Agro-based industry, landing him being appointed as the Chairman of the Agriculture and Agro-based Industry Committee of the Johor State, the Chairman of Agro KEJORA and the Chairman of the Johor State Agriculture, Agro-based industry, Entrepreneurial Development and Cooperatives Committee.