Welcome to ISAC - Student Arrival at the Airport, Made Easier. We are proud to be the only International Student Arrival Centre at the airport, in the world.
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INTERNATIONAL STUDENT ARRIVAL CENTRE (ISAC)
It is the 24-hour service centre dedicated to assisting international students arriving in Malaysia. Skip the lines and enjoy express clearance at the Kuala Lumpur International Airports
Overview
ISAC is a service centre that operates 24 hours and assists on the arrival of all international students before their official entry to the Malaysian Immigration Gate at the airports.
ISAC also assists in providing a first-hand experience for international students to Study in Malaysia by welcoming the students when they arrive at KLIA Terminal 1 (T1) and KLIA Terminal 2 (T2).
ISAC KLIA T1 was established on April 2018 and ISAC KLIA T2 was established on April 2021.
KLIA Terminal 1 is getting an upgrade!
#StudyinMalaysia š²š¾
The ISAC counter at KLIA Terminal 1 is getting an upgrade. A temporary counter is available next to the original location, and all services operate as usual. āļøš
We look forward to assisting you at our temporary counter when you arrive. āØš¤āļø
#EMGS #ISAC #KLIA #StudentJourney #MalaysiaBound #InternationalStudents
Arrival Hall in the main terminal building at Level 3, before the immigration clearance counters.
🔊 IMPORTANT ANNOUNCEMENT – ISAC RENOVATION NOTICE 🚧
Our International Student Arrival Centre (ISAC) counter at KLIA Terminal 1 will be undergoing renovation from 24 November to 23 December 2025.
But donāt worry, weāll still be there for you! š¤ A temporary counter will be available right next to the original location to assist you throughout this period.
All other services will continue as usual.
Thank you for your patience as we work to serve you better.
Why ISAC?
1
Faster Immigration Clearance
Skip the lines and enjoy express clearance, get access to student priority lanes for faster immigration clearance.
2
Getting Around Made Easy
Get tips on public transport, ticket hacks, and effective money-saving apps for your journey.
3
WELCOMING YOU WITH OPEN ARMS
Let us help you with your immigration clearance to ensure a smooth study journey.
Visit our EMGS ISAC info desk for any queries. Assistance is available for you 24 hours!
4
HELP AT YOUR FINGERTIPS
Got queries? Swing by our EMGS ISAC info desk. We're here to chat, and assist.
ISAC Stories
Make sure to meet our friendly officers from International Student Arrival Centre at KLIA T1 & T2
Don't forget to apply for MDAC!
Answering Frequently Asked Questions - Visa Edition
Guide to Studying in Malaysia
Understanding Malaysia's Student Visa
Understanding SEV
Welcome to International Student Arrival Centreās (ISAC) On Air š«!
Operating Hours:
International Student Arrival Centre (ISAC Counter) operates for 24 hours
ISAC's On Air
Monday - Friday, 8am - 5pm (Malaysia time)
Please note that if you contact us outside of these hours, our service will be unavailable. For urgent inquiries, you may contact us at ISAC's on Air for assistance.
Guide to ISAC - KLIA Terminal 2 (T2)
Level 3A after the exit from the Skybridge. International Students who arrive in Malaysia on Level 2 will be required to take the Passenger lifts to Level 3A.
Guide to ISAC - KLIA Terminal 1 (T1)
Arrival Hall in the main terminal building at Level 3, before the immigration clearance counters.
Conclusion
Discover your new study destination with our info kits and tips on public transport, money-saving apps, and more. Visit our EMGS ISAC info desk for any queries. Assistance is available for you 24 hours!
