10th March 2022



1.1 This information is a follow-up bulletin on EMGS Operating Procedures for Movement Control Order 3.0 dated 12th August 2021 and is intended to notify all Educational Institutions regarding the latest update on EMGS operating procedures during endemic transition phase as recently announced by the Prime Minister of Malaysia



2.1 Effective 14th March 2022, EMGS will resume operating all services that were previously halted to minimise personal contact / interaction at the EMGS One-Stop Centre at Menara TA One.


1Application SubmissionEMGS will accept hardcopy documents for application submission. EMGS would like to remind all Education Institutions that they are able to upload the supporting documents for IM14 and IM55 applications via the EMGS STAR System.
2Additional DocumentsEMGS will accept hardcopy for additional documents. Kindly note that Education Institutions are also able to submit the additional documents via email to EMGS.
3Enquiries Education Institutions or students may walk in the EMGS Front desk counter for enquiries.
4Collection of Medical Cards & iKadEMGS will continue to adopt cashless transactions at the Education Institutions can collect the Medical cards and the iKads through the EMGS Mail Drop counter. EMGS will only courier the Medical cards and the iKads to the Education Institutions that selected the option for courier.
5PaymentEMGS will continue to adopt cashless transactions at the EMGS One Stop Centre. The Institutions have the option to either submit the payment via cheque or bank transfer. For bank transfer, kindly provide us with the receipt as proof of payment confirmation.


2.3 Please note that EMGS will also resume the operations of the EMGS Call Centre on 21st March 2021.


2.4 Visitors must abide to the SOPs announced by the Malaysian Government including wearing a face mask and scanning a QR code using MySejahtera. Visitors are also encouraged to thoroughly clean their hands with an alcohol-based hand rub provided by EMGS when arriving and leaving the EMGS One Stop Centre.


Education Malaysia Global Services

10th March 2022

Sign up for our Newsletter

Stay up to date upcoming events from Education Malaysia Global Services Community.

Sarah Azreen Abdul Samat

Sarah has over 22 years of experience in corporate finance transactions involving equity issuance, mergers and acquisitions, fundraising, corporate restructuring, and corporate valuation, amongst others. She began her career in investment banking with Malaysian International Merchant Bankers Berhad in 2001 after obtaining her professional qualifications from PricewaterhouseCoopers.

Later in her career, she joined other investment banking institutions in Malaysia such as AmInvestment Bank Berhad, Maybank Investment Bank Berhad and RHB Investment Bank Berhad.

Presently, Sarah sits as Non-Independent Non-Executive Director of Reneuco Berhad and Independent Director of Pharmaniaga Berhad. She is currently the Executive Director of 3p Capital Advisers Sdn. Bhd., a company licensed with the Securities Commission Malaysia to provide advisory services to the capital market players.

Tuan Haji Ismail Bin Mohamed

Tuan Haji Ismail Mohamed sits on the Board of Director for Education Malaysia Global Services (EMGS). He obtains his Bachelor Degree in Business Administration from Universiti Kebangsaan Malaysia (UKM).

Prior to sitting on the EMGS Board, he was also appointed to be the Board of Director to KEJORA from 2013 to 2018, and several companies such as Permodalan Darul Takzim Sdn Bhd, Perbadanan Usahawan Johor Sdn Bhd, PIJ Holding and Ranhil SAJ Sdn Bhd. Tuan Haji Ismail Mohamed also co-founded Pertama.

He started his career by setting up a company and being the founder of JYBB Enterprise. His career came to prominence when he became the co-founder and the Chief Executive Officer of Pertama Polyerethane Technology (M) Sdn Bhd and subsequently became the Special Officer to the Minister of Education in 2013.

Ismail Mohamed is acknowledged for his expertise in Agriculture and Agro-based industry, landing him being appointed as the Chairman of the Agriculture and Agro-based Industry Committee of the Johor State, the Chairman of Agro KEJORA and the Chairman of the Johor State Agriculture, Agro-based industry, Entrepreneurial Development and Cooperatives Committee.